There is something to be said for paying attention. Ralph Nichols has been quoted as saying, “The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.”
How many times are you guilty of not paying attention? Do you drive with your cell phone to your ear? Do you drift into daydreaming when you’re at a meeting? Or worse, do you selectively listen to those things you think only apply to you?