How do I get a copy of my medical records?
It depends on the type of record and where you got care.
- If you got care from a civilian provider (including overseas) you must request a copy from each individual health care provider. You may have to pay a fee for copying or mailing your medical records.
Note: If you are an active duty service member, you aren’t responsible for fees charged for copying records of authorized care. If charged, you can file a claim with your Managed Care Support Contractor for reimbursement.
- If you got care at a military hospital or clinic, see below chart. This applies stateside and overseas.
Type of Record | Records in MHS GENESIS | Records Before MHS GENESIS |
Medical Records |
You can view or print your records. |
Health records before MHS GENESIS was implemented at your military hospital or clinic, are stored on TRICARE Online Patient Portal. On April 1, 2025, the DOD is decommissioning the TOL Patient Portal. You must download or print your health records before April 1st. You won’t have access to the TOL Patient Portal starting April 1, 2025. To learn more, visit the View Personal Health Information From Your Military Health Record page. |
Prescription Records |
You can view or print your records.
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Note: If your records aren’t available online, visit the Request Archived Health Records page to learn how to get copies of your archived records.
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