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How do I get a copy of my medical records?

How do I get a copy of my medical records?

It depends on the type of record and where you got care.

  • If you got care from a civilian provider (including overseas) you must request a copy from each individual health care provider. You may have to pay a fee for copying or mailing your medical records.

Note: If you are an active duty service member, you aren’t responsible for fees charged for copying records of authorized care. If charged, you can file a claim with your Managed Care Support Contractor for reimbursement.

  • If you got care at a military hospital or clinic, see below chart. This applies stateside and overseas.

 

Type of Record Records in MHS GENESIS Records Before MHS GENESIS
 Medical Records
  1. Log in to MHS GENESIS.
  2. Select the Health Records tab.
  3. Select the records you want to see.

You can view or print your records. 

Health records before MHS GENESIS was implemented at your military hospital or clinic, are stored on TRICARE Online Patient Portal. On April 1, 2025, the DOD is decommissioning the TOL Patient Portal. You must download or print your health records before April 1st. You won’t have access to the TOL Patient Portal starting April 1, 2025. To learn more, visit the View Personal Health Information From Your Military Health Record page
 Prescription Records
  1.  Log in to MHS GENESIS.
  2. From the More tab, select the Medications option.

You can view or print your records.

 

 

 

Note: If your records aren’t available online, visit the Request Archived Health Records page to learn how to get copies of your archived records.

 

 

 

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Author

  • The Defense Health Agency is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and ready medical force to Combatant Commands in both peacetime and wartime. Their mission is to provide a medical benefit commensurate with the service and sacrifice of more than 9.6 million active duty personnel, military retirees and their families.

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Ode to the Military Teenager

Ode to the Military Teenager

You have been told you are like the Dandelion,

Thriving and resilient, no matter where the wind takes you.

And you are, Military Child. You are! You did not choose this life, but you love the people that did.

As you get older, perhaps you resemble the Dandelion a little bit less.

Mission: Milspouse is a
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EIN Number: 88-1604492

Contact:

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