The DHA Office of the Inspector General (OIG) and TRICARE For Life (TFL) contractor have been informed of a text message phishing scam (also called “smishing”).

Some beneficiaries reported getting a text message from 888-763-0248 claiming to be Wisconsin Physicians Service –TFL.

The message states their healthcare is going to expire due to nonpayment and to call the toll- free number.

TFL beneficiaries seem to be the target population, but scammers may target all TRICARE beneficiaries.

Please keep the following tips in mind:

• Don’t open links from unknown numbers or unsolicited, unexpected texts. o WPSTFLdoesn’tsendtextmessagesorcollectmoney.
• Never give PHI/PII to an unknown number or person.
• Don’t reply to unsolicited text messages.
• You should report fraud or scams to their TRICARE contractor or DHA OIG.

TRICARE For Life (Wisconsin Physicians Service): Phone: 1-866-773-0404
Email: reportit@wpsic.com

East Region – Humana Military:
Phone: 1-800-333-1620
Online: https://infocenter.humana-military.com/beneficiary/ProgramIntegrity

West Region – Health Net Federal Services:
Phone: 1-844-886-2206
Email: Program.Integrity@hnfs.com
Online: https://www.tricare-west.com/content/hnfs/home/tw/bene/claims/fraud_report_form.html

Overseas Region – International SOS:
Phone: 877-342-2503 or 215-354-5020
Email: TOPProgramIntegrity@internationalsos.com
Online: https://www.tricare-overseas.com/report-fraud-and-abuse

You can also reach out to DHA Office of the Inspector General: