Are you looking for information and tools to help manage your health care and TRICARE benefit? Check out the  new Patient Resources section on tricare.mil.

This section makes it easy to find forms, track your health records, learn  about disaster alerts, and more. Read on for an overview of what you can find in the Patient Resources section. 

Claims 

In the Filing Claims section, you can learn when and how to file medical, pharmacy, and dental claims. As noted in  the TRICARE Choices in the United States Handbook, you may need to file your own claim to be reimbursed if you get care  from a non-network provider.

TRICARE will reimburse you for covered services at the TRICARE allowable amount.  This amount won’t include any copayments, cost-shares, or deductibles. 

Forms 

Need to find a form? The Download a Form section has many commonly used forms, including forms for: 

• Enrolling and disenrolling in a TRICARE health or dental plan 
• Requesting pre-authorization or medical necessity 
• Requesting reimbursement through the Prime Travel Benefit
• Filing grievances and submitting appeals 

Contact us 

Do you need help or have questions about your TRICARE benefits? Go to the Contact Us section. You can click “Call  Us,” to find the right phone number for what you need. You can also find information on where to log in to secure  services and addresses for sending claims.

This makes it easy for you to get in touch with the right people to answer your  questions or respond to your concerns. 

MHS Customer Service Community Directory 

Are you looking for contact information for your military hospital or clinic?

Check out the Military Health System  Customer Service Community Directory. You can use this directory to find patient advocates, beneficiary counseling and  assistance coordinators, and debt collection assistance officers. 

Health records 

Looking for information on your health records?

Check out the My Military Health Records section, which includes a  gateway to the MHS GENESIS Patient Portal. MHS GENESIS is the Military Health System’s electronic health record. 

The Patient Resources section also has information on: 

• Disaster Resources: Get health alerts and learn how to manage your health benefits before, during, and after a  disaster. 
• TRICARE Multimedia Center: Check out TRICARE news, videos, webinars, and podcasts. • Patient Rights and Responsibilities: Learn about your rights and responsibilities as a TRICARE beneficiary and  patient in the Military Health System. 

How to find the Patient Resources section 

It’s easy to get to the Patient Resources section in just a few clicks or taps. 

• On a computer, click “Patient Resources” on the blue navigation bar. This navigation bar is located across the top of  most tricare.mil pages. 
• On a smartphone, tap the three horizontal lines located in the top left corner of most tricare.mil pages. This opens the  navigation menu. Then tap “Patient Resources.”

*For more posts like this, check out DHA’s Expert Page on Mission:Milspouse.