Looking to access your health information? It’s never been easier, thanks to the MHS GENESIS Patient  Portal.

This secure, online tool allows you to manage your health care at military hospitals and clinics from  the comfort of your home or on the go. Here are the ways you can access MHS GENESIS. 

Direct access via web browser 

The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser.

1. Open your preferred browser and navigate to the MHS GENESIS Patient Portal.

2. Log in using your DS Logon credentials.

3. If you don’t have a DS Logon, you can create one on the site. This method gives you full access to  your medical records and appointments. You can use messaging services with your health care  providers as well.

On the go? You can also use a web browser on your mobile device. 

Using a Common Access Card 

If you’re a service member, you might prefer to use your Common Access Card to access the MHS  GENESIS Patient Portal.

This method provides secure, direct access without needing to enter a username  and password each time: 

Remember, this option is available if you’re accessing the portal from a DOD network or computer that has a  CAC reader. 

Patient kiosks at military hospitals and clinics 

Some military hospitals and clinics have patient kiosks where you can access the MHS GENESIS Patient  Portal.

The kiosks provide quick and easy access to your health information while you’re on site. Simply log in using your DS Logon credentials to check your records or confirm upcoming appointments.

Check to see if  these kiosks are available at your local military hospital or clinic. 

Assistance through the MHS GENESIS Help Desk 

If you have any issues with the MHS GENESIS Patient Portal, you can get support from the MHS  GENESIS Help Desk at 800-600-9332. Help Desk representatives can guide you through logging in and  navigating the portal.

They’re available to help you gain seamless access to your health information whenever  you need it. 

For issues accessing the MHS GENESIS Patient Portal with your DS Logon, contact the DMDC Customer  Contact Center at 800-368-3665. Help is available Monday through Friday from 5 a.m. to 5 p.m. PT. 

By using the MHS GENESIS Patient Portal, you have the power to manage your health care in a way that fits  your lifestyle.

Whether you prefer using a desktop computer, mobile device, or on-site kiosks, the portal is  flexible and user friendly. 

Take control of your health information today! Experience the convenience of the MHS GENESIS Patient  Portal.

*To read more posts from DHA/TRICARE, check out our Expert Page.